Privacy

Your information is handled discreetly.

Last updated: July 2026

Who controls the information

Blackline Direct is responsible for information submitted through this website. Contact: contact@blacklinedirect.com.

Information collected

We collect the information you submit in a quote request, including contact details, collection and destination locations, requested timing, item category, dimensions, declared value and handling notes.

Why it is used

The information is used to review your enquiry, assess whether the requested service is suitable, prepare a quotation, communicate with you and maintain appropriate security and business records.

Sharing

Information is not sold. It may be processed by service providers used to host the website, route emails and protect the service, only as needed to provide those functions or comply with law.

Retention

Enquiries that do not become bookings are retained only for as long as reasonably necessary for follow-up, security, dispute prevention and legal obligations.

Your choices

You may request access, correction or deletion of your information by emailing the address above. Some records may need to be retained where required by law or necessary to establish or defend legal claims.

Quote requests

Submitting the form creates a request for review only. It does not create a transport contract or confirmed booking.